Its very simple. You just need to login by using the mobile OTP, update your records, select a doctor of your choice, select the date and time, make payment, get confirmation and login back into your dashboard to consult the doctor on the appointed time. You can either do a audio or video consultation and the choice is yours. For assistance call our toll free no +91 95551 66000

Yes, you can call our toll free no +91 95551 66000 to consult a doctor during emergencies. Ideally during emergencies it is advisable to go to your nearest doctor available.

The fee depends upon the kind of doctors you are going to consult. Minimum fees starts from Rs.199/- for online doctor consultation.

You will have to login to the patient dashboard and select your service requirement. The system will prompt you to make the payment and you can use the variety of payment options including net banking, credit cards, wallets etc

When you cancel the online doctor consultation, you can choose to either get a refund or use for any other service availed in the future. The refund processing time would be 7 days.

Typically the conversation with a doctor would last around 5-20 minutes

Chat prompt options are available in every page

It is advisable to upload all your previous health records in your login area. This is visible only to you and the doctor can access to review your health conditions before the consultation. This will help the doctor to understand your conditions better and able to provide the right solution during the consultation.

The concerned doctor will call you back to continue the consultation

Yes, according to the law, the doctor's eprescriptions are valid for offline pharmacies as well. For the comfort of patients, we can arrange the medicines to be procured and delivered at your place at a cost. This will save your time and have peace of mind.